Protect your account and your wallet

Chapter 1Security and access

app.krows.app/ajustes/seguridad

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• Add a second method (Google or your wallet, besides email) with “+”. If you lose one, you sign in with the other.
• Session: where Krows is open. “Sign out” closes it on this device.
• Account: when it was created and your last access. If you do not recognise an access, sign out and tell us.

Krows stores no passwords: access is handled by Privy, which sends codes by email and verifies Google, Apple or your wallet.

Chapter 2The private key

In Settings › Wallet you can export the private key of the wallet Krows created for you. Whoever has it can empty it.

• Only export if you are importing it into another wallet right now.
• Do not copy it to notes, emails, chats or the cloud.
• If you think someone saw it, move your funds to a new wallet.

Chapter 3If you lose access

• You signed in with email, Google or Apple: you regain access by recovering that email or account. Your wallet is still yours.
• You signed in with your own wallet: recover it with its phrase in the wallet app. Krows cannot do it for you.
• Your tokens and USDC are on the blockchain, not at Krows: they are not lost even if it takes you a while to return.

Chapter 4Download, deactivate or delete

app.krows.app/ajustes/privacidad

• Download your data: a file with your profile, investments, votes and ratings.
• Deactivate: hides your profile and stops emails; you return by signing in.
• Delete: removes your account for good. First we warn you about what is still active: tokens you hold (without an account you could not vote or get notices) or a Pro plan, which you should cancel.

Chapter 5Final review

Before you close this guide, check you have it clear. None of this is sent anywhere: it is just for you.