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FAQ

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General

What is Krows?

A platform to fund startups and invest in them with public rules on the blockchain. The founder publishes their round for free; investors invest in USDC; the money waits in a treasury on Solana with no private key and is released by milestones investors approve with their vote. If the startup stops delivering, investors can close it and recover what is left. Krows never touches the money. Start with What Krows is.

Is it safe to invest with Krows?

Krows removes risks that elsewhere depend on trust: rounds are all or nothing, money waits in a contract with no private key, leaves through voted milestones and the referendum lets you close the startup. But startup investing is still high risk: most startups fail and you can lose everything. Read the risks.

Is it legal?

Krows is a technology provider and a listing board: it holds no funds, executes no orders and does not market offers. Each founder is the issuer of their tokens and responsible for complying with the rules for their offer, such as MiCA in the EU. Investing is not available from some countries, including the United Kingdom and sanctioned countries. More in the legal center.

Who can use Krows?

Anyone of legal age who does not live in a restricted country. We do not require identity verification (KYC) to use the platform; if you buy USDC by card, the payment provider may ask for it.

Does Krows have its own token?

No. Krows has no token and does no airdrops. If someone offers you “Krows tokens”, it is a scam.

Which languages is it in?

Spanish and English. What founders write is translated automatically into each investor’s language.

What happens if Krows disappears?

Your money stays in the contracts and your wallet, with their rules: refunds, votes and distributions keep working. The app and notices would stop. See the guide.

Account and wallet

How do I create my account?

With your email (you get a code), Google, Apple or your own Solana wallet. If you have no wallet, one is created for you. See Create your account.

Do I need Phantom or another wallet?

No. If you sign in with email, Google or Apple, Krows creates a Solana wallet for you. If you already have Phantom, Solflare or Backpack, you can sign in with it.

Can Krows move the money in my wallet?

No. Every operation needs your signature, which only happens inside your session. You can export your wallet key whenever you like.

Who sees my email?

Only Krows, for notices and receipts. Founders and other investors see your alias and wallet, never your email.

How do I delete my account?

In Settings › Privacy and data you can download your data, deactivate or delete the account. Your tokens and USDC stay in your wallet. See the article.

Investing

How do I invest?

From the startup’s investment page: choose the amount in USDC, sign in, check the fee (or your free investments with Pro), accept the risks and sign. It takes a minute.

checkout.krows.app/aurora-solar
The investment page.

Step by step in your first investment.

What is the minimum investment?

1 USDC. The maximum is whatever is left to reach the round’s goal.

Which currency do I invest with?

With USDC on the Solana network. You can buy it by card, Apple Pay or Google Pay inside Krows, or bring it from an exchange. See Get USDC.

What do I get in return?

The startup’s tokens, with the economic rights it describes in its documents. They are not shares and give no ownership of the company. They are also your vote on milestones and the referendum.

When do I get the tokens?

When the round reaches 100%. Until then your USDC waits in the treasury.

What if the round misses its goal?

Your investment is returned automatically; the fee is not. Rounds are all or nothing.

Can I change my mind?

Yes, while the round is open: “Withdraw investment” in your Portfolio. Within 4 days of investing you get everything back, fee included; after that, your investment without the fee. Once the round closes, no.

Can I sell my tokens?

There is currently no market inside Krows to buy or sell them. They may be hard or impossible to sell: invest with the long term in mind.

Does Krows recommend what to invest in?

No. Krows does not recommend investments. Sponsored content is always labelled “Sponsored”. Learn to evaluate a startup.

Pricing

What does investing cost?
Free plan2% + 0.25 USDC per investment, added on top
Krows Pro$19.99/month or $159.99/year (same in € in Europe), with a 1.5% + 0.25 USDC fee per investment and messages to 3 founders a month
ExampleYou invest 100 USDC and pay 102.25 USDC
If you withdraw within 4 daysEverything is returned, fee included
If the round failsYour investment is returned; the fee is not
Network feesPaid by Krows
What does publishing a round cost?

Creating the startup, integrating it and launching the round is free. If the round reaches its goal, the contract deducts 4% of what was raised for Krows when it closes; if it does not, you pay nothing. Optional extras: pay-per-click ads (from $0.10 a click, budget from $5 a day) and posts on our socials (from $15).

What does Krows Pro include?

All the information on every startup (team, milestones, rewards, financials, documents and reports), each founder’s trust history, a 1.5% + 0.25 USDC fee per investment, messages to 3 founders a month and instant alerts. It costs $19.99/month or $159.99/year (same in € in Europe). See Plans.

Is there a fee to buy USDC by card?

The payment provider charges it and shows it before you pay. Krows charges nothing for it.

Milestones and voting

What is a milestone?

A startup goal with an amount, a date and evidence. When the founder delivers it, they request it and investors vote on releasing that money. No milestone may exceed 40% of the goal.

How is a milestone approved?

The vote lasts 3 days. It passes if at least 20% of tokens vote and more than 51% of votes cast are yes. Each token is one vote and the founder cannot vote with theirs.

What happens if it is rejected?

The money stays in the treasury, the founder loses trust and waits 7 days to request it again.

Can I change my vote?

No. Review the evidence carefully before voting and ask in the chat if something is unclear.

What is vetoing a withdrawal?

Founders with excellent trust can withdraw up to 10% of the treasury every 30 days without a milestone. Investors have 48 hours to veto it: it is not paid if more than half of the votes veto it, with no minimum turnout.

Referendum

What is the referendum?

The vote to close a startup. If it passes, 100% of what is left in the treasury is split among investors by their tokens.

When does it open?

When investors’ requests reach 40% of tokens, or if Krows opens it because the startup has missed 5 reports in a row or its trust has fallen to critical level.

How does it pass?

It lasts 3 days, needs 40% token turnout and 67% in favour of closing.

How much do I get back?

Treasury balance × your tokens ÷ issued tokens. What was already released in milestones does not come back.

Treasury and funds

Where is my money?

In the round treasury: a contract on Solana with no private key. Not at Krows or in the founder’s account. You can see its balance in an explorer.

How can money leave?

Only through an approved milestone, an unvetoed free withdrawal, a refund, an investor withdrawing while the round is open or a referendum distribution.

How do I check a treasury?

Look up the contract address in a Solana explorer and check its program is Krows’. See Verify a contract.

Trust score

What is the trust score?

A public 0–100 reputation for every user and startup. It rises by delivering (milestones, reports, votes) and drops by failing. You start at 50.

What is it for?

It unlocks or limits features: at 76 or more, free withdrawals; below 31, you cannot create startups; at critical level, the startup’s treasury is blocked. See the levels.

Can I dispute a change?

Yes. Write to us with the event from your history and your evidence. See how to dispute.

Founders

How do I publish my startup?

Create it in 10 steps, integrate it on your site, make a test investment and launch the round. Appearing on the Krows board is optional and has its own review. See Create your startup.

Do I need an incorporated company?

Not to create the startup on Krows, but you state it in step 1. To offer tokens to the public in the EU, MiCA requires a legal entity. Consult a lawyer. See MiCA for founders.

How long does a round last?

At most 90 days from launch. If it does not reach 100%, investments are refunded.

When do I receive the money?

By milestones: once the round reaches 100%, you request each milestone with evidence and, if your investors approve, the contract sends you its amount. With excellent trust, also free withdrawals of up to 10% every 30 days.

What are my obligations?

Deliver a report every two weeks or every month (chosen when creating the startup and fixed), request milestones with real evidence and answer your investors. Missing a report costs 5 trust points.

Can I invest in my own startup?

Only in test mode, to check your integration. Not live, and you cannot vote with tokens you buy back.

Can I change milestones after launching?

No: they are fixed in the contract when the round launches. If the plan changes, explain it in the chat and your reports.

Integration and API

How do I take investments on my site?

With a link, a button, a widget, a QR, your store or CMS (Shopify, WordPress, Wix, Webflow, Squarespace) or the API. See every option.

Is there an API?

Yes: a REST API in English, with checkout sessions, round, investments, events, milestones, rewards and signed webhooks. See quickstart and the reference.

Do I see my investors’ email?

No. You see their alias and wallet. Krows does not share investors’ email with founders.

Can I test without real money?

Yes, with test mode: pk_test and sk_test keys, test USDC and the Stripe test card. See Test mode.

Security

What will Krows never ask for?

Your recovery phrase, your private key, your sign-in codes or for you to send funds. Krows never messages first in private.

What are the official addresses?

krows.app, app.krows.app, checkout.krows.app and each startup’s verified subdomains. Anything else is suspicious.

What do I do if I fell for a scam?

Move your funds to a new wallet, sign out, secure your email and tell us. See Scams and phishing.