1. Point of contact
In short: If you see something illegal or possible fraud, tell us. We explain what we do. Each section has a plain summary next to it, but what is legally binding is the full text.
Under articles 11 and 12 of Regulation (EU) 2022/2065 (Digital Services Act), the single point of contact for authorities and users is hello@krows.app, in Spanish or English.
2. How to notify
Use the contact form with the topic “Report a project” or write to us stating: (a) why you consider the content illegal or fraudulent; (b) the exact location (URL, project or transaction); (c) your name and email, except in child sexual abuse cases; and (d) a statement that the information is accurate and complete to the best of your knowledge.
3. How we decide
We acknowledge receipt, review the notice diligently, objectively and non-arbitrarily, and may ask the founder for information. If we act (remove content, hide the project, restrict features or forced closure), we send the affected party a statement of reasons with the facts, the rule applied and the remedies. We inform the reporter of the decision.
4. Appeal
For at least 6 months after the decision, the affected party and the reporter can file a free internal complaint; it will be reviewed by a different person than the one who decided. They can also go to a certified out-of-court dispute settlement body or to the courts.
5. Misuse
Anyone who repeatedly files manifestly unfounded notices may have their reports suspended for a reasonable period, after a warning, and lose trust score.
Version history
| Version | Date | Changes |
|---|---|---|
| 1.6 | November 5, 2026 | Yearly Krows Pro: 159.99 per year besides the monthly 19.99. Krows is owned by KROWS NEXORA, S.L.U. |
| 1.5 | October 26, 2026 | Reflection period: the 4 days count from the first investment of the period; investing again within it does not extend it. Optional advance: the first milestone, at most 20% of the target, is released without a vote when the round succeeds. |
| 1.4 | October 22, 2026 | Investor fee: 0.25 USDC on every investment, refund only within the 4-day reflection period and 30 days’ notice before changing prices. |
| 1.3 | October 21, 2026 | Related people: the team can hold tokens but not vote, a declaration when investing, team wallets shown on the profile and a penalty for breaches. |
| 1.2 | October 20, 2026 | Updated fees and Pro, withdrawal and renewal, human review of the trust score, reasons for moderation measures, the contract’s emergency exit, providers and app storage, fonts and press served from Krows, founder content and AI, jurisdictions and accessibility statement. |
| 1.1 | October 17, 2026 | First publication. |